Let's find your
pool leak.
Call, email, or send us a note below. Most leak diagnoses start with a quick phone conversation — we'll let you know what to expect and walk you through the next step before anyone arrives at your property.
Burnaby · West Van · North Van · Surrey · White Rock · Richmond
Sunday by appointment
Suspect a Leak?
Let us Find It.
Contact Vancouver's most trusted pool leak specialists today for a free phone consultation. Our expert team is ready to protect your investment.
Message received.
Thanks for reaching out — a member of the Black Tie team will be in touch shortly. For urgent issues, call (236) 625-2258.
Common questions.
01 How quickly can you come out?
For most leak detection calls, we can be on-site within 24–48 hours. Same-day service is sometimes available — call directly to check current availability.
02 Do you serve commercial pools and spas?
Yes. We service residential and commercial pools, spas, and hot tubs across Greater Vancouver. Tell us a bit about the property when you reach out and we'll confirm fit.
03 What should I have ready before our call?
Helpful to know: pool age and construction (concrete, fiberglass, vinyl), how much water you're losing per day, any visible cracks or wet spots, and whether equipment is running normally.