Vancouver's
Trusted Pool Leak
Specialists

Russell went above and beyond to look for a leak in my commercial hot tub. He is highly capable and equipped. Would work with him again.

Great service, amazing attire — Russell took care of our pool fix when time was short. Would fully recommend.

Great experience with Black Tie! We had bubbling from the jets in our pool that several pool contractors could not fix. We had all of our pool equipment replaced. When that didn't work, we were told we needed to abandon the pool lines.…

What started as a slow lowering of the water level in our pool became increasingly a problem. We contacted Russell who ran through a series of tests over a few days to find the source of the leak, and to complete the repair.…

Russell was a pleasure to work with. His communication was excellent and pricing was fair and transparent. His no dig (pipe poxy) solution saved my rubberized deck from being torn up. My pool was losing about 100 gallons of water in an hour and Russell had my pool repaired in 24 hours. Highly recommend.

Russell does absolutely excellent work. Friendly and respectful service and great value. We will use this company again!

On short notice, Russell did an excellent job in inspecting the pool that was part of the home my wife and I were purchasing. He was straightforward and efficient in all aspects of his work for us. It is good to work with a business that has integrity. His advice was very helpful.

Black Tie was punctual, responsive, and great to work with. Pipe epoxy solved my issue with leaks.

After being initially frustrated with another pool leak detection company, I was thrilled to have found Russell. He was prompt, professional, and has tremendous communication skills and follow-through.…

Russell from Black Tie Pool was amazing! He came out the same day to help us find a leak, and even though we ended up locating it ourselves, he was so helpful and gave us a repair kit to fix it right away. Super friendly, knowledgeable, and honest — highly recommend!

Russell spent several long days working diligently to find the leak in our pool. His estimate was reasonable and accurate. He worked hard to find the most cost-effective solution for us and got our pool up and running again.…

We had reached out to a few pool repair companies and were on their waiting lists for months, but meanwhile our pool was losing a lot of water each day. On our way to a hockey game in Burnaby one Saturday, we had the good fortune of meeting Russell.…

Russell from Black Tie Pools really got us out of a bind. We had to know if there was a leak to sell our parents' home. He answered the phone right away and was able to come the next day to the property. He stayed all day to determine if there was a leak.…

Our 50-year-old pool was getting upgraded — new piping etc. — but unfortunately there was a persistent leak. Russell came out on short notice and on a Saturday afternoon to look into it. He was thorough, checked everything, and found the source of the leak. We got it fixed. Problem solved. Excellent service and result.

I've got an older in-ground concrete pool and discovered the pool wasn't holding water. I've lived here for 15 years and have good knowledge of fixing small issues with pools, but this one was a problem I couldn't solve.…

Russell was able to help me identify a tricky leak and plugged it for me. He is very responsive and very good at communicating expectations and timelines. I would definitely recommend Russell for your pool leak troubles.